Policy Privacy

This Privacy Policy describes how AlphaFlow (the "site", "we", "us", or "our")collects, uses, and discloses your personal information when you visit, use ourservices, or make a purchase from iquiyt-cu.myshopify.com (the "site") orotherwise communicate with us regarding the Site (collectively, the "services").For purposes of this Privacy Policy, "you" and "your" means you as the user of theServices, whether you are a customer, website visitor, or another individualwhose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changesto our practices or for other operational, legal, or regulatory reasons. We will postthe revised Privacy Policy on the Site, update the "Last updated" date and takeany other steps required by applicable law.

How We collect and Use Your PersonalInformation
To provide the Services, we collect and have collected over the past 12 monthspersonal information about you from a variety of sources, as set out below. Theinformation that we collect and use varies depending on how you interact withus.In addition to the specific uses set out below, we may use information we collectabout you to communicate with you, provide or improve or improve the Servicescomply with any applicable legal obligations, enforce any applicable terms ofservice, and to protect or defend the Services, our rights, and the rights of ourusers or others.

What Personal information We collect
The types of personal information we obtain about you depends on how youinteract with our Site and use our Services. When we use the term "personalinformation", we are referring to information that identifies, relates to, describesor can be associated with you. The following sections describe the categoriesand specific types of personal information we collect.
Information We collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details including your name, address, phone number, and email.Order information including your name, billing address, shipping address,payment confirmation, email address, and phone number.Account information including your username, password, securityquestions and other information used for account security purposes.Customer support information including the information you choose toinclude in communications with us, for example, when sending a messagethrough the services
Some features of the Services may require you to directly provide us with certaininformation about yourself. You may elect not to provide this information, butdoing so may prevent you from using or accessing these features.

Information We collect about Your Usage
We may also automatically collect certain information about your interactionwith the Services "usage Data").To do this, we may use cookies, pixels andsimilar technologies ("cookies"). Usage Data may include information about howyou access and use our Site and your account, including device information,browser information, information about your network connection, your lP addressand other information regarding your interaction with the Services.
Information We obtain from Third Parties
Finally, we may obtain information about you from third parties, including fromvendors and service providers who may collect information on our behalf, suchas:
Companies who support our Site and Services, such as Shopify.Our payment processors, who collect payment information (e.g. bankaccount, credit or debit card information, billing address) to process yourpayment in order to fulfill your orders and provide you with products orservices you have requested, in order to perform our contract with you.When you visit our Site, open or click on emails we send you, or interact withour Services or advertisements, we, or third parties we work with, mayautomatically collect certain information using online tracking technologiessuch as pixels, web beacons, software developer kits, third-party libraries, andcookies.
Aation we obtain from third parties will be treated in accordance withthis Privacy Policy. Also see the section below, Third Party Websites and links.

How We Use Your Personalinformation
Providing Products and services. We use your personal information toprovide you with the Services in order to perform our contract with you,including to process your payments, fulfill your orders, to send notifications toyou related to your account, purchases, returns, exchanges or othertransactions, to create, maintain and otherwise manage your account, toarrange for shipping, facilitate any returns and exchanges and other featuresand functionalities related to your account. We may also enhance yourshopping experience by enabling Shopify to match your account with otherShopify services that you may choose to use. in this case, shopify will processyour information as set forth in its Privacy Policy and Consumer Privacy PolicyMarketing and Advertising. We may use your personal information formarketing and promotional purposes, such as to send marketing, advertisingand promotional communications by email, text message or postal mail, andto show you advertisements for products or services. This may include usingyour personal information to better tailor the Services and advertising on ourSite and other websites. lf you are an EEA resident, the legal basis for thesedata processing activities is our legitimate interest in selling our productsaccording to Art.6(1)(f)GDPR.
Security and Fraud Prevention. We use your personal information to detectinvestigate or take action regarding possible fraudulent, illegal or maliciousactivity. lf you choose to use the Services and register an account, you areresponsible for keeping your account credentials safe. we highly recommendthat you do not share your username, password, or other access details withanyone else. lf you believe your account has been compromised, pleasecontact us immediately. lf you are an EEA resident, the legal basis for thesedata processing activities is our legitimate interest in keeping our websitesecure for you and other customers, according to Art. 6 (1)(f) GDPR.Communicating with You and service lmprovement. We use your personalinformation to provide you with customer support and improve our ServicesThis is in our legitimate interests in order to be responsive to you, to provideeffective services to you, and to maintain our business relationship with youaccording to Art.6 (1)(f)GDPR.

Cookies
Like many websites, we use Cookies on our Site. For specific information aboutthe Cookies that we use related to powering our store with Shopify, seehttps:/www.shopify.com/legal/cookies. We use Cookies to power and improveour Site and our Services (including to remember your actions and preferences)to run analytics and better understand user interaction with the Services (in ourlegitimate interests to administer, improve and optimize the Services). We mayalso permit third parties and services providers to use Cookies on our Site tobetter tailor the services, products and advertising on our Site and otherwebsites.
Most browsers automatically accept Cookies by default, but you can choose toset your browser to remove or reject Cookies through your browser controls.Please keep in mind that removing or blocking Cookies can negatively impactyour user experience and may cause some of the Services, including certainfeatures and general functionality, to work incorrectly or no longer be available.Additionally, blocking Cookies may not completely prevent how we shareinformation with third parties such as our advertising partners.Our website also recognizes the Global Privacy Control (GPc) signal, whichenables you to opt-out of certain uses or disclosures of your information. lf younotify us of your preference through GPc, we will treat such signal as a validrequest to opt out of sharing  targeted advertising for the associated browser ordevice, and, if we are able to associate the device sending the signal to aShopify account, we will apply the opt out request to the account as well. Tolearn more about Global Privacy Control, you can visit https:globalprivacycontrol.org,. other than the Global Privacy Control, we donot recoanize other "Do Not Track" sianals that may be sent from your webbrowser or device.

How We Disclose Personal information
In certain circumstances, we may disclose your personal information to thirdparties for contract fulfillment purposes, legitimate purposes and other reasonssubject to this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf (e.g.IT management, payment processing, data analytics, customer support, cloudstorage, fulfillment and shipping).
With business and marketing partners to provide services and advertise toyou. Our business and marketing partners will use your information inaccordance with their own privacy notices.
When you direct, request us or otherwise consent to our disclosure ofcertain information to third parties, such as to ship you products or throughyour use of social media widgets or login integrations, with your consent.With our affiliates or otherwise within our corporate group, in our legitimateinterests to run a successful business.
In connection with a business transaction such as a merger or bankruptcyto comply with any applicable legal obligations (including to respond tosubpoenas, search warrants and similar requests), to enforce any applicableterms of service, and to protect or defend the Services, our rights, and therights of our users or others.

We do not use or disclose sensitive personal information without your consent orfor the purposes of inferring characteristics about you.

Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by thirdparties. lf you follow links to sites not affiliated or controlled by us, you shouldreview their privacy and security policies and other terms and conditions. we donot quarantee and are not responsible for the privacy or security of such sites,including the accuracy, completeness, or reliability of information found on thesesites.information you provide on public or semi-public venues, includinginformation you share on third-party social networking platforms may also beviewable by other users of the Services and/or users of those third-partyplatforms without limitation as to its use by us or by a third party. Our inclusionof such links does not, by itself, imply any endorsement of the content on suchplatforms or of their owners or operators, except as disclosed on the Services

Children's Data
The Services are not intended to be used by children, and we do not knowinglycollect any personal information about children. if you are the parent orquardian of a child who has provided us with their personal information, you maycontact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledgethat we "share" or "sell" (as those terms are defined in applicable law) personalinformation of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and wecannot guarantee "perfect security." in addition, any information you send to usmay not be secure while in transit. We recommend that you do not use insecurechannels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, suchas whether we need the information to maintain your account, to provide theServices, comply with legal obligations, resolve disputes or enforce other
applicable contracts and policies.

Your Rights
Depending on where you live, you may have some or all of the rights listed belowin relation to your personal information. However, these rights are not absolute,may apply only in certain circumstances and, in certain cases, we may declineyour request as permitted by law.
Right to Access Know: You may have a right to request access to personalinformation that we hold about you, including details relating to the ways inwhich we use and share your information.
Right to Delete: You may have a right to request that we delete personal
information we maintain about you.
Right to Correct: You may have a right to request that we correctinaccurate personal information we maintain about you.
Right of Portability: You may have a right to receive a copy of the personalinformation we hold about you and to request that we transfer it to a thirdparty,in certain circumstances and with certain exceptions.
 Right to opt out of sale or sharing or Targeted Advertising: You may have aright to direct us not to "sell" or "share" your personal information or to opt outof the processing of your personal information for purposes considered to betargeted advertising", as defined in applicable privacy laws. Please note thatif you visit our Site with the Global Privacy Control opt-out preference signalenabled, depending on where you are, we will automatically treat this as arequest to opt-out of the "sale" or "sharing" of information for the deyice andbrowser that you use to visit the Site.
Restriction of Processing: You may have the right to ask us to stop orrestrict our processina of personal information.
Withdrawal of consent: Where we rely on consent to process your personalinformation, you may have the riaht to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline toprocess your request. You can do so by replying directly to our denialManaging Communication Preferences: We may send you promotionalemails, and you may opt out of receiving these at any time by using theunsubscribe option displaved in our emails to you, lf you opt out, we may stillsend you non-promotional emails, such as those about your account or ordersthat you have made.

You may exercise any of these rights where indicated on our Site or bycontacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We mayneed to collect information from you to verify your identity, such as your emailaddress or account information, before providing a substantive response to therequest.in accordance with applicable laws, you may designate an authorizedagent to make requests on your behalf to exercise your rights. Before acceptingsuch a request from an agent, we will require that the agent provide proof youhave authorized them to act on your behalf, and we may need you to verify youridentity directly with us. We will respond to your request in a timely manner asrequired under applicable law.

complaints
If you have complaints about how we process your personal information, pleasecontact us using the contact details provided below, if you are not satisfied withour response to your complaint, depending on where you live you may have theright to appeal our decision by contacting us using the contact details set outbelow, or lodge your complaint with your local data protection authority. For theEEA, you can find a list of the responsible data protection supervisory authoritieshere.

InternationalUsers
Please note that we may transfer, store and process your personal informationoutside the country you live in. Your personal information is also processed bystaff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognizedtransfer mechanisms like the European Commission's standard ContractualClauses, or any equivalent contracts issued by the relevant competent authorityof the UK, as relevant, unless the data transfer is to a country that has beendetermined to provide an adequate level of protection.

Contact
Should you have any questions about our privacy practices or this Privacy Policyor if you would like to exercise any of the rights available to you, please email usat AlphaFlowCO@outlook.com
For the purpose of applicable data protection laws and if not explicitly statedotherwise, we are the data controller of your personal information.

Mobile Terms of service
DG ECOM SRL
Last updated: October 2, 2025
The DG ECOM SRL mobile message service (the "service") is operated by DGECOM SRL ("DG ECOM SRL", "we", or "us"). Your use of the Service constitutes youragreement to these terms and conditions "Mobile Terms"). We may modify orcancel the Service or any of its features without notice. To the extent permittedby applicable law, we may also modify these Mobile Terms at any time and yourcontinued use of the Service following the effective date of any such changesshall constitute your acceptance of such changes.
By consenting to DG COM SRL's SMS/text messaging service, you agree toreceive recurring SMs text messages from and on behalf of DG ECOM SRL throughyour wireless provider to the mobile number you provided, even if your mobilenumber is registered on any state or federal Do Not Call list. Text messages maybe sent using an automatic telephone dialing system or other technology.Service-related messages may include updates, alerts, and information (e.g.order updates, account alerts, etc.).Promotional messages may includepromotions, specials, and other marketing offers e.g., cart reminders)
You understand that you do not have to sign up for this program in order tomake any purchases, and your consent is not a condition of any purchase withDG ECOM SRL. Your participation in this program is completely voluntary.

You may opt-out of the Service at any time. Text the single keyword commandSTOP to +447412824387 or click the unsubscribe link (where available) in any textmessage to cancel. You'l receive a one-time opt-out confirmation text messageNo further messages will be sent to your mobile device, unless initiated by you. ifyou have subscribed to other DG ECOM SR mobile message programs and wishto cancel, except where applicable law requires otherwise, you will need to optout separately from those programs by following the instructions provided intheir respective mobile terms.
For Service support or assistance, text HELP to +447412824387 or AlphaFlowCO@outlook.com 

We may change any short code or telephone number we use to operate theService at any time and will notify you of these changes. You acknowledge thatany messages, including any SToP or HELP requests, you send to a short code ortelephone number we have changed may not be received and we will not be
responsible for honoring requests made in such messages.The wireless carriers supported by the Service are not liable for delayed orundelivered messages. You agree to provide us with a valid mobile number. lfyou get a new mobile number, you will need to sign up for the program with yournew number.
To the extent permitted by applicable law, you agree that we will not be liable forfailed, delayed, or misdirected delivery of any information sent through theService, any errors in such information, and or any action you may or may nottake in reliance on the information or service.
We respect your right to privacy. To see how we collect and use your personalinformation, please see our Privacy Notice.