Returns and Refunds

Order cancellation
All orders can be cancelled until they are shipped. if your order has been paidand you need to change or cancel it, you must contact us within 12 hours. oncethe packaging and shipping process has started, it can no longer be cancelled

Refunds
We offer a 100% Money Back Guarantee on all products that are defective ordamaged during shipping.Just send us the pictureat AlphaFlowCO@outlook.com and we will provide a replacement or refund aspreferred.
If you are unsatisfied with your order - please contact our support and we will doour best to help you out!
Customers will be responsible for paying return shipping costs.

We Do Not lssue The Refund lf
Your order does not arrive due to factors within your control (e.g. providing thewrong shipping address).

Returns
Customers who wish to return products for various reasons and fall within the90-day return right period, will have to pay the shipping charges and ship theproducts to one of our warehouse addresses.
Then you will have to send us the tracking number of your order to AlphaFlowCO@outlook.com
Once the parcel has arrived at our warehouse, we will refund 100% of the amountpaid when placing the order.
Products must be carefully packed and returned with all accessories exactly asreceived.
We have several warehouses in Europe, UsA and china. The parcel will have to bereturned to the warehouse address from which the original parcel was shipped,and the cost of transportation is suported entirely by the customer.
Last Policy Update October 2, 2025